CRM, Profiles and Tasks

All customer information managed centrally:

• Customer details and preferences;
• Agreements with suppliers;
• Commercial conditions agreed (FEE model);
• Passenger lists, details and preferences;
• Custom fields definition;
• Invoicing preferences;

All accounts (both customer and supplier) synchronized with BO system.

All customer and passenger data synchronized with GDS client files / profiles;

Support for multi PCC / multi GDS setup;

User configurable workflow management system - TASK’s®

Front-office S&B

( AIR galileo+amadeus )

Smart product and fare engine “Metasearch Paralell®”, optimizes search for both GDS and WEB inventories offering better relevant offers (hotel, regular and low-cost aviation, train, rent-a-car, others...);

Support for manual bookings;

Booking synchronization with GDS PNR’s with active and passive/ghost segments automatic generation;

Quote management system with formal approval workflow and travel documentation issuing;

Error reduction with integrated emission quality control;

Total synchronization between online and offline orders (everything is done on the same platform);

Integrated Billing also for bookings outside the GDS thought XML or MIR/AIR integration;